FREE UK Delivery

All consignments are sent by insured post.
(These unique dolls are not stocked at our premises
so it can take up to 28 days to be shipped to you directly from the manufacturer)

How can I pay for my order?  

We currently only accept Visa, MasterCard and American Express payments through Nochex (UK payments) & Paypal (Worldwide payments). We also accept cheques. Orders paid by cheque will usually not be processed until the funds have been verified. If you are sending a cheque, please print out our order form click here - fill in all your details and make your cheque payable to: Montrose Dolls & send to:

Montrose Dolls
372 London Road,
St.Albans,
Herts. AL1 1EA
United Kingdom.

What happens if the doll I ordered is sold out?
If we realise that a doll you have ordered has sold out, we will contact you ASAP and let you know, and also credit your account immediately.

You can also pay by installments for your order!
EZPay layaway service requires a 25% downpayment and a payment schedule to suit you. Once full payment is received your merchandise will be despatched.

Please note: Payments to be received by monthly due date. If for any reason you should fail to finish paying (if no payment received after 20 days past due date) or if you cancel your order - it will result in forfeiture of all that you have previously paid. We must have this policy due to the nature of our business and the fact that each doll is ordered from the manufacturer specifically of you. A charge of £15 is added for returned cheques.

How does EZPay work?
Split up your payments into as many as 4, and receive your doll after your final payment! Let us know via email if you want to pay by installments.

Is my personal information safe?
Of course. Montrose Dolls will only use your information to process your order. Under no circumstances will it be sold, rented, or viewed by anyone else. Our Internet site is built on a system which utilises industry-standard security measures, including SSL (Secure Sockets Layer), so any information you provide on our site will not be viewed by anyone else.

Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone at +44 (0)1727 370535 from 9.30 a.m. to 3 p.m.,GMT. All account information submitted to us is safely isolated from unauthorised Internet access. If you have a question about ordering, please email our customer service team: info@montrosedolls.com